Feb 21, 2020
This week, Chris Elmore and Brandy Loudermilk discuss Out-Bound Calling. This podcast has elements for managers, CSRs, and technicians.
Feb 14, 2020
This week on the show, Chris and Chris talk about the second P in PRESS PLAY, Prescriptions. Presenting your findings and offering the right solutions is critical. Here are the critical points about Prescriptions discussed on this week’s podcast.
You must acknowledge that your customer is in a forced buy.
You...
Feb 7, 2020
In this week's podcast, Jack Arnold of Arnold Electric Services joins Chris Loudermilk to discuss his company and his experience with Service Excellence Training.