Jun 28, 2018
We’ve been taking vacations here at Service Excellence Training. In the last 3 weeks, Chris Elmore went to Ireland, Toby went to North Carolina, and Kerry and I went to Disney. Not together. We each took our own families, but we did go at the same time.
All these vacations got me thinking, “maybe we should do...
Jun 21, 2018
In this episode of the Service Contractor Radio Show, Toby Brodie speaks with the owners of Guardian Roofing. Lori and Matt are the owners of Guardian Roofing, they discuss the history of their business, as well as what makes guardian different in the market such as focusing on repairs as well as...
Jun 14, 2018
Chris Elmore and Chris Loudermilk discuss common challenges they help their clients through in the busy season. Challenges like call volume, moral, burnout, and motivation are discussed. Elmore and Loudermilk have some great tips for business owners and technicians to provide better quality service in the peak...
Jun 6, 2018
Chris Elmore and Chris Loudermilk team up to help you overcome multiple bid objections. We have all been there with the homeowner ready to close the sale of options that in our expert opinion are the best choice for the homeowner. Then out of nowhere, they say they want to get 3 bids. Chris and Chris walk you through...