Windshield Time

Jan 31, 2019

In this week’s episode, Chris Elmore and Chris Loudermilk share the Top 5 Things The Best Techs and Salespeople Do Every Time. These come from their experience in the field and on ridealongs from all over the country. Our best in home service and sales people do these things on every call. It is the result of...

Jan 25, 2019

In this week’s podcast, Chris Elmore and Brandon Cockrell discuss some ways you might be leaving value on the table. 

These ways include:

1. Using Minimizing Language – Do you minimize the value of your solutions or products by using minimizing language to deliver the bad news?
2. Assuming Value – Do you assume your...

Jan 11, 2019

While doing Technician ride-alongs, I’ve noticed a trend. This trend is worrisome. Why? Because it’s costing Plumbers, Electricians, Roofers, and Techs personal income.

This trend is plummeting Closing Percentages, Average Tickets, and Client Satisfaction. 

I really hate this trend, because I want tradespeople to...

Jan 3, 2019

20 Years ago, homeowners did not have access to parts and prices in the palm of their hand. However, now that is not the case. Homeowners can look up parts and prices while you are in the home or even after you leave.

This leads to what we call the Amazon Objection. In today’s Podcast Chris Elmore and Chris Loudermilk...