Jul 26, 2019
On this week’s Service Contractor Radio Show, Chris Elmore and Chris Loudermilk talk about how to deliver bad service. That’s right…BAD service. We often hear about the best service, or more often, we hear about terrible service. But what about the worst type…really bad…the worst…mediocre service?! Mediocre...
Jul 19, 2019
This week on the Service Contractor Radio Show, Chris Elmore is joined by fellow business coach and trainer, Dr. Kerry Webb. Kerry holds a PhD in Business Management, and like Elmore, has seen and helped hundreds of trades businesses all over North America.
Their topic this week is for Owners and Managers. They cover...
Jul 12, 2019
Are you an expert? In today’s podcast, Chris & Chris talk about what it takes to be considered an expert. Most of you are Expert Technicians, but being an Expert Technician isn’t enough. You also have to be a consultant. Your customer wants you to be both. They want you to be an Expert in your trade.
Here are four...
Jul 5, 2019
There is a sales killer on the loose. He is lurking at every job and every proposal you go on.
He is waiting for you to skip a value builder and then he will pounce and kill your sale. This week, Chris & Chris talk about the sales killer, and how you can always be sure to sell on value.
There is a huge difference...
Jul 1, 2019
When this podcast was recorded, the breaking news was Texas legislature was allowing the Texas State Board of Plumbing Examiners (TSBPE) to expire. The context was that in September the TSBPE would no longer regulate licensing for plumbers in the state of Texas.
There were many in the trades that expressed very...